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Coronavirus (COVID -19) Update

The Latest News About Re-Opening Zappas Hair Salons in Berkshire & Hampshire

With the latest news that salons may be able to open from 4th July, we would like to share our plans for the "new normal" when we are able to re-open our Zappas Hair Salons in Berkshire & Hampshire. 

It is likely the hair and beauty sector will be given strict Government rules which we will, of course, follow, so the plan outlined below may change.  We hope this reassures you that we will continue to take precautions to protect our clients and staff to the best of our ability.

The "New Normal" at Zappas Hair Salons

The team at Zappas are undergoing training so we are all up-to-date on social distancing and hygiene requirements.  We are fully stocked with all of the necessary PPE to keep clients and staff safe. We have also planned what the 'customer experience' may look like when you come in for your appointments.  A visit to your local Zappas Hair Salon in the future might look like this...

Imagine our salon with fewer clients, with high levels of social distancing, and enjoying an end to end service at the hands of one Zappas stylist.

You will be asked to use hand sanitiser before being given a fresh gown and towels. All gowns and towels will be washed after each client. 

If you wish, you can sanitise your hands again using the bottle that is conveniently placed at your freshly sanitised styling station. 

Your Zappas stylist will be wearing clean gloves, a mask or visor, and an apron.

We are unlikely to offer refreshments but you are welcome to bring in your own drinks (no alcohol please). We will also no longer have magazines available in salon but you can always use your kindle, tablet or phone for entertainment.  We also ask that clients come for their appointments alone.  Carers may, of course, accompany their children or dependents for appointments and can use our sanitised waiting areas (where the seats will be 2 metres apart).

At the end of your appointment we are sure you will be thrilled with your hair (those pesky roots will no longer be showing!)  You will be asked to pay at our sanitised till area, preferably by card or Apple Pay. The PDQ machines will also be sanitised between payments. 

You will be invited to remove your PPE and put it in the pedal bin before putting your coat back on and leaving the salon. 

The salons will be cleaned regularly and daily, with a deep cleaning every evening. We will continue cleaning the salons to their usual high standard and use anti-bacterial spray on door handles, handrails, toilet flushes, taps and other areas of multiple contact throughout the day. 

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