Comments and Questions

Please not that this form is sent to our Head Office and is for general enquiries. Emails sent at the weekend may not get seen until a Monday

For appointments or urgent questions please call one of our salons

 

18 thoughts on “Comments and Questions

  1. Elisabeth

    Hello Zappas team,

    you got recommended (see on the bottom of the mail) and I have the following questions:

    How much would you charge for a full head (long hair) blonde highlights and would you have an appointment available on one of the next Saturdays?

    Thank you,
    Elisabeth

    Comment from the Caversham Gossip Girls …
    Harriet Greaves: Karen at Zappas, fab with colour and I’m so fussy!! Mention me and u get 50% off,it is expensive but worth it!!
    Your Zappas Salon visited/preferred: Caversham

    Reply
    1. steve Post author

      Excellent… prices for long, full head of hilites start from (dependant upon level stylist & chosen service)..£84.25. To take advantage of the 50% discount you will need to ask Harriet Greaves for the half of her recommend a friend voucher so that you will both receive this discount. Please ensure you pop into the salon for a skin test a minimum 48 hrs prior to any colour application. For our full price list please follow this link…..https://www.zappas.co.uk/files/2012/03/prices-2014.pdf

      Reply
    1. steve Post author

      Hi Sue

      Thank you for your comments regarding our salon in Peach Street.

      Leave this comment about your visit to Zappas on our client review page – https://www.zappas.co.uk/client-reviews/ and be in with a chance of winning a FREE Cut & Finish.

      Using this page we can help you share your comments with your Facebook friends.

      Reply
  2. Oyinda Musgrove

    Came to the Caversham branch with my daughters aged 3 & 5 yrs who are mixed race and have a mass of curly hair. They loved everything minute of their visit and want to come back again. Their hair got washed, conditioned, trimmed and for once they did not cry when they had their hair brushed.
    All the girls were amazing and good with them. And Jess was very helpful.
    Excellent service overall.
    Your Zappas Salon visited/preferred: Caversham

    Reply
    1. steve Post author

      Hi Oyinda – Many thanks for your kind comments – it was great to hear that you all had a great experience at our Caversham salon…don’t forget to leave your comments via our customer review link, https://www.zappas.co.uk/client-reviews/

      Using this page we can help you share your comments about your visit to Caversham with your Facebook friends.

      And at the end of each month, one lucky reviewer will be selected at random to win a FREE Cut & Finish.

      Reply
  3. Heather battarbee

    How much would you charge for half a head of highlights? Also the colour Wednesdays does this include all the stylists?

    Thanks
    Your Zappas Salon visited/preferred: Fleet

    Reply
    1. steve Post author

      Hello Heather – thank you for your enquiry – prices for half a head of highlites start from £43.75 dependant on which level stylist you chose. Colour Wednesdays is available with all levels of stylists. Don’t forget to have a complimentary skin test a minimum of 48 hrs prior to your colour appointment if you are a new colour client or you have not had your hair coloured with us in the last 12 weeks.

      Reply
  4. Clare

    Hey,

    My friend goes to your Caversham Branch where as I go to Crowthorne. She received a txt to say you now do 25% off colour on a Thursday but I didn’t. Does this apply to Crowthorne as well?

    Many Thanks
    Your Zappas Salon visited/preferred: Crowethorne

    Reply
    1. steve Post author

      Hello Clare

      You can benefit from the 25% discount off colour on Thursdays at all our 6 salons.

      Reply
  5. Hampshire shopper

    Visited your Fleet salon for the first time this week
    I had a consultation followed by highlights and a cut and blow dry with Emily and I am very pleased with the result.
    The salon staff were very professional with a high level of service, what a gem to find in Fleet
    Your Zappas Salon visited/preferred: Fleet

    Reply
  6. Larainesaker

    I would just to say how happy I was with my cut and finish with Courtney last Friday . It’s the best cut I’ve had for along time and she really understood what I wanted . I look forward to having my colour done with her and future cuts .
    Your Zappas Salon visited/preferred: Tywford

    Reply
  7. Marina dalgleish

    Kirsty, Thank you for sorting out my hair today! Hope to see you in Crowthorne, soon!
    Your Zappas Salon visited/preferred: Bean Oak Rd

    Reply
  8. Holly

    I visited the salon yesterday after a bad experience at the weekend in a well known salon chain. Zappa’s was a refreshing change, Billy listened carefully to me and I was really happy with the extra care she took and the results.

    All the staff are friendly and I wouldn’t hesitate to go back. Thank you!
    Your Zappas Salon visited/preferred: Fleet

    Reply
  9. Michele

    I dropped in today with my 2 children without an appointment in the hope they could both get a trim. Georgia looked after us, treated my 4 year old like a princess and patiently put up with my shouting 14 month old! She was great. 😄 Lovely girl. Thank you
    Your Zappas Salon visited/preferred: Peach St

    Reply
  10. Amanda pain

    I use Zappas at Caversham all the time. The staff are always so professional and friendly. The salon is always clean and looks fresh. Wonderful refreshments at no extra cost. One of the stylist, Karen is extremely good at her job, she is courteous and knowledgable. Would definitely recommend this salon to anyone.
    Your Zappas Salon visited/preferred: Caversham

    Reply
  11. Barbara Mierzwa

    Very friendly and professional team. Great hair cut every time.
    Your Zappas Salon visited/preferred: Fleet

    Reply
  12. Linda Hogan

    After having spent 10 years with another local salon, but being forced to change since they closed down, I was delighted with my first and subsequent visit to Zappas, which was recommended by a friend. Being forced to change has been a blessing. Not only do I feel like a valued client, but I am incentivised with Vouchers and Promotions with the backing of a professional team of people with fresh ideas.
    Hoping I wont have to find another Salon anytime soon as I am happy!
    Linda
    Your Zappas Salon visited/preferred: Bean Oak Rd

    Reply

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