Salon Reviews – Zappas Salons – UK

 five-stars salon review

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Every client who leaves a review will be sent a £5 voucher to use on their next cut & finish as a thank you for your feedback, plus one lucky winner will be chosen at random every month to win a free cut & blow dry*.

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668 reviews with an average rating of 5.0
Salon Review
Theresa Hamblin
So lovely to see Tina again yesterday after my first visit back in February. I felt very comfortable in the salon ‘covid safe’ at all times, well done to the team! See you again in 8 weeks x
Salon Review
Huge thank you to Sarah at Crowthorne for giving me a fantastic new colour last weekend. Early in lockdown I hadn't got round to dying my hair and after a while grew rather fond of my dark roots with silver flashes and wanted to embrace that look, but didn't fancy living with the mishmash of colours until it fully grew out. Sarah managed to turn almost 3 decades of box dyed light brown hair into a beautiful dark glossy brown and silver where you can't tell where the natural ends and the dye starts. I love it and have had several compliments already
Salon Review
Always friendly and professional, been coming to Zappa's for years and will continue to do so. Thanks very much! ?
Salon Review
Chloe Liddiard
I recently visited the Beanoak salon and I was so impressed at the measures in place to keep everyone safe. There was a hand sanitising station upon arrival, compulsory mask wearing and plastic Perspex dividers between chairs. My lockdown hair was atrocious and was in desperate need of TLC. Georgia Lou did an amazing job with my cut and colour and I left feeling like a new woman. I’m already looking forward to my next appointment.
Salon Review
Jules Bingham-Wilson
Today I finally got my hair cut as it was due just as we went into lockdown. Leah and I talked through exactly what I was hoping for and my long term plans. Leah made me see that both were not possible in the gentlest of ways. I left feeling amazing. I am so happy. I recommend Leah to everyone! Thank you, Zoe
Salon Review
Ailsa Donovan
Fantastic to be back. Hair looking amazing thanks to the great professional team at Zappas. Great job with all the Covid requirements - still a great salon experience. Thank you.
Salon Review
Tracy Ray
Twyford was fabulous. Such a treat to sit and relax. Chloe was great and the girl ( sorry forgotten her name but she usually works in Caversham) who washed my hair and removed all my foils, was brilliant. She was worried it would hurt but at the end I was able to tell her that she has no need to be concerned as it was my best ever, pain free experience. I was only booked for highlights with a cut the following day. The staff was so thoughtful and kind as they arranged to cut on the same day to save me returning the following day, as I was in pain due to a broken thumb.
Salon Review
First time and already booked in for my next appointment
Salon Review
Catherine Ewart
It was amazing to be back at the Caversham salon and leave with a glamorous colourful hairdo! I felt pampered and safe - with all the staff being extra vigilant - thank you so much for the great welcome and all the steps you’ve taken to make sure we aren’t taking any unnecessary risks. See you again in a few week’s time!
Salon Review
Michelle Brownlow
Great to see you all back at Twyford, although a little odd. Thank you Hannah for making me look half way normal See you again all soon
Salon Review
Veronica Pitcher
It was so good to come back to Zappas after the lockdown. I now feel like a new person. Everyone at the Crowthorne salon was so caring and helpful. Now back to coming to the salon every Friday morning which I have done for years. Also lovely to chat to Tina my stylist. I do feel that everyone is like family. Thank you all.
Salon Review
Susan Utting
Colour treatment with Hannah at Bean Oak this week. Great job as always, lots of cheerful and uplifting conversation from her, and friendliness from all staff. Such a welcoming atmosphere, with a light, but efficient, touch to all the Covid regulations made the whole visit a joy. Thank you Bean Oak and the wonderful Hannah!
Salon Review
Debbie Broad
Great first appointment back with my fab hairdresser and very pleased with result
Salon Review
Liz Beckwith
Fantastic highlights and cut from Chelsey at Wokingham salon. Great to be back. Well done everyone for keeping us all safe.
Salon Review
Claire Kanza
I went to Zappas in Twyford and Amy coloured and cut my hair It was very clean and good distancing and everyone wore masks. I love the colour and Amy helped me with a new style I am looking forward to back soon
Salon Review
Liz Neudegg
Was so good to come back .Felt very relaxed and as always great cut from.Karen
Salon Review
carmel smith
Thank you , thank you thank you. I never realised how much having a decent hair cut and feeling safe meant to me until I visited Zappa's Peach St Salon last week. As a "vulnerable to Covid" person I appreciated all the measures; temp check, screens , visors etc. The care & consideration shown made me feel really valued as a client. Having heard stories of the varying service at other hairdressers I would recommend Zappa's for consistent quality every time. A special thanks to Georgia: great cut & colour , as ever. But I want to praise all the team for their calm professionalism and welcoming approach. Carmel
Salon Review
Katie Gates
After so many weeks coping with the challenges of lock down, juggling work, home schooling and family to come and have a couple of hours of peace and 'me' time was such a pleasure. I came out of my appointment feeling completely renewed! I want to say a huge thank you to Courtney for the care and energy she put into looking after me. I know how many back to back appointments the girls have had, working extra days, juggling childcare, working Sundays to fit everyone in and yet during my time in her chair Courtney made me feel like I was the only one that mattered. It felt that, during my time in the salon, my cut and colour were the most important thing that day despite all the chairs being full and all the additional challenges that working in masks and social distancing brings. That meant so much to me and ensured that I left feeling happy, relaxed and confident. I am so happy with my haircut and so grateful to you Courtney. ?
Salon Review
Nicky Farmer
So lovely to see Jo, Amy, Karen and the Team again. Always smiling, professional, friendly - they honestly feel like part of my own family. Alwys look forward to getting a brilliant blow dry from Jo, and leave feeling like a million dollars!!! Thank you ALL so much. Love, Nicky xxxxx
Salon Review
Holly Edgar
I was one of the stupid people who tried to colour my hair at home during lockdown!! Was so relieved to get back to Zappas to be fixed. Karen as always took considerable care and attention to balance my colour and correct the damage. She also gave me a fresh cut which looks fabulous. The salon is well organised and adjusted to keep you safe as possible at this time. I highly recommend Karen and the team at Zappas Caversham!
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