Salon Reviews – Zappas Salons – UK

The only time my hair looks fantastic is when I leave the salon at Twyford. Always perfectly coloured and cut. Would recommend the salon without doubt.

I always leave Twyford salon with the haircut I really wanted. They are so welcoming there. Even during strange times the experience has been both relaxing and professional.

Always excellent service and most importantly excellent haircut .

Always a pleasure to visit Zappas Crowthorne, very well organised, always helpful and give 100% attention to you. I miss my visits, they are my therapy, can’t wait til I can return to get another fantastic cut, style and colour. Great staff, doing their very best to get us through, nothing is too much trouble, always with a friendly smile.

I loved the way Amy at Twyford cut my hair on my last visit, it really made me feel good. Looking forward to the salon opening and my next visit.

Lauren at Bean Oak Salon has been a wonderful hairdresser I am aware that she has recently completed her level 3. She has been outstanding and when you reopen please call me for an appointment

I've used Zappas for the best part of my adult life. I've always been highly delighted with all aspects of my visits. After lockdown was lifted I felt very safe, the precautions were excellent.

Thank you Zappas for the way you moved so quickly to make your salons as Covid safe as it is possible to be. I really appreciated the way your staff in Twyford were working on a Sunday to ensure that those of us who missed appointments during Lockdown 1 could be seen as quickly as was possible, thank you all. I am very grateful to all the staff from the lady taking temperatures on arrival to the clear instructions given for the disposal of gowns and the professional way all the staff dealt me.The impressive changes to the salon were all discreet, clever and the perspex screens between washing basins really beautiful. I felt very safe in the salon, indeed much safer there than in some of the shops I have had to visit, where much less careful thought seemed to have been taken over the screening and procedures for customer/staff safety.Keep safe all of you, thank you......and hope to see you soon.Joy Frey

On returning to Zappas Salon after the first lockdown we were really impressed by all the PPE and measures in place to keep clients and staff sale. There was not one occasion when we felt in an unsafe environment and we will certainly be looking forward to the salon re-opening.

I felt perfectly safe coming in to Zappas ,and every care was taken to make me feel welcome,safe and I felt that my appointment was important to my stylist Karen and all the team .Thank you so much.Im 74 so feeling safe is vital to me, and I like to look nice.You are top notch there in every way.

yesterday I was in Zappas Caversham and I want to THANK Casey for my hair colour! I just love it ❤️3 different shades that suit my skin colour and many hair advices! Thank you again!

Karen has been looking after my hair for 4 years now. Great service, so friendly as well as professional. I also feel safe going to the salon during these difficult times.I can't imagine going any where else for my hair care.

I had tried many salons over the years, it seemed however I explained to the stylist what I wanted, i always ended up with something I hadn’t asked for, until that is, I met Hannah at Bean Oak. On my first visit, about five years ago, I asked for a particular cut. Hannah spent a good while checking my hair, the way it grew and the texture, before explaining clearly why that style might not suit. Every time since I have asked her advice, and she always gets it exactly right, colour, cut, the blow dry. Excellent.The Bean Oak salon itself is first rate, always a nice atmosphere with helpful staff. The Covid precautions are taken seriously, and it feels safe.

Many thanks to Tasha in Crowthorne for restyling my hair. I'm really happy with my new look! I was very impressed with the friendly service and the Covid safety measures in place.

Had my highlights cut and blow dry done by Sue, so pleased with the results, she knew exactly what I was after and delivered! The salon is so spacious and clean, no worries with the current pandemic everyone is wearing PPE and screens to separate. With all this going on I still received lovely drinks and biscuits and a great hair wash and massage by Ellie. The staff at Zappas are so friendly, will definitely be going back and will highly recommend them to everyone. Thanks Zappas Beanoak!

Friendly and personable service always. It is clear that your staff enjoy working for Zappas. As a Regular customer I always feel valued that’s why I return

Called and booked an appointment last minute. My stylist was Jake. He was fantastic! He asked plenty of questions and made me feel like the had listened to the answers. I was nervous being in a salon environment again after having my hair cut at home for some time. Jake made sure I was totally comfortable. I love my new look and I'll certainly be back! Thanks Jake.

I visited the Fleet Salon today for my first colour, cut and finish with Kayleigh. I'm over the moon with the result! At my initial consultation with Kayleigh I felt that I was fully listened to and she also offered her own ideas. Kayleigh is so lovely and friendly and very professional. Maddy, the apprentice, was also very lovely and friendly and very knowledgeable. Zappas offer complimentary massage chairs and head massage and also soft drinks....nice touches to make the experience even better! I'm so pleased with my first experience there that I've already booked my next two appointments. Could not have asked for a better experience....well done and thank you so much Kayleigh and Maddy. See you again in November

Thankyou to all the staff at Fleet and in particular Kayleigh who rectified a colour issue for me. Great customer service from the team.Clare

Always weloming, polite, friendly and professional.I always use the Crowthorne salon and feel confident in the stylists' knowledge and ability no matter who does my hair. I will definitely keep recommending Zappas to friends and family.