FBPixel

Privacy Statement

At zappas :: experience the difference we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

By registering with zappas :: experience the difference, you agree to our terms and conditions. Please note, we take your privacy very seriously and do not share your information with any third parties.

We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We will give you the chance to refuse any marketing email / communication from us in accordance with the Data Protection Act and will not share your details with any third parties for marketing purposes.

The typical type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. We will not store or use any customers’ credit card details.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If any of this information changes, you must ensure that you amend the details in order for us to provide you with the best possible service.

We may also record which Products you are interested in and which Products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to: a) process your order b) provide you with an up to date, efficient and reliable service c) help to prevent fraud i.e. we check card details with our merchant card checking facility and reserve the right to refuse orders on that basis d) open and run your membership e) provide a more tailor made shopping experience.

When you place an order, we may ask you for certain information and you may submit personal data to zappas :: experience the difference (for example your name, phone number, postal address, email address, contact and bank/credit card details). By making an order and submitting your data you agree to this use. Zappas does not store or use any customers credit card details, these details will need to be re-entered on every order placed.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions about this privacy policy please contact us

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Report an issue.

Sometimes website display issues can be fixed with a hard refresh. If this does not resolve the problem, please complete a bug report below.

By submitting this form a screenshot will be taken of this website as YOU currently see it which include sensitive information. You also agree to diagnostic information being taken including but not limited to: Browser type (Chrome/Firefox, IE etc), Operating System and IP Addresss. We may attempt to contact you in order to help resolve the issue you are reporting to us.

Thank you! Our technical team will look at this issue shortly. In the meantime, if you have any questions please contact: [email protected]